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CIE Privacy Policy

1. Introduction

CIE Oxford (“CIE”, “we”, “our”, “us”) processes personal information in accordance with UK GDPR and the Data Protection Act 2018. This policy explains what we collect, how we use it, and the controls available to you.

By using our website, you agree to the terms of this Privacy Policy.

 

2. Who We Are

Data Controller:
College of International Education
13 Norham Gardens
Oxford OX2 6PS
United Kingdom

Email: marketing@cie-oxford.com

 

3. Information We Collect

A. Information you provide directly

  • Contact details submitted through web forms

  • Enquiry or application information

  • Any other information you choose to include when contacting us

B. Information collected automatically

  • IP address, browser type, device information

  • Behavioural data such as pages viewed, duration, and referring URLs

  • Cookies and similar technologies used for essential functionality and analytics

C. Sensitive data
We do not intentionally collect special category data unless it forms part of an application or enrolment process. Where required, we will obtain explicit consent.

 

4. How We Use Your Information

  • Responding to enquiries and providing requested information

  • Sending follow-up emails if you opt in to hear from us

  • Managing enrolments and student support

  • Improving website performance, design, and content

  • Meeting regulatory or legal obligations

We do not sell personal data.
We do not use your data for behavioural advertising.

 

5. Legal Basis for Processing

  • Consent – when you submit a form or opt in to communications

  • Contract – where processing is required for enrolment or student services

  • Legitimate Interest – website performance, security, and internal reporting

  • Legal Obligation – compliance with applicable laws

 

6. Cookies, Google Analytics, and CookieYes

Our website uses cookies to provide essential functionality and to understand how visitors interact with the site.

A. CookieYes

We use CookieYes to manage cookie consent in a compliant manner. CookieYes:

  • displays the cookie banner when you first visit the site

  • provides clear descriptions of each cookie category

  • allows you to accept or reject non-essential cookies

  • stores your consent preferences securely

  • automatically blocks analytics cookies until consent is given (if enabled in the configuration)

CookieYes may set its own cookie to remember your preferences.
You can change or withdraw your consent at any time using the ‘Cookie Settings’ link in the footer.

CookieYes Privacy Policy:
https://www.cookieyes.com/privacy-policy/

B. Google Analytics

We use Google Analytics to collect anonymous, aggregated information about how visitors use our website. The data may include:

  • pages you visit

  • time spent on the site

  • browser and device information

  • the general area from which you access the site (not your exact location)

Google Analytics does not identify you personally.

Google Privacy Policy:
https://policies.google.com/privacy

Google Analytics Data Practices:
https://support.google.com/analytics/answer/6004245

Google Analytics Opt-out Add-on:
https://tools.google.com/dlpage/gaoptout/

C. Managing cookies

You can:

  • accept or reject categories of cookies using the CookieYes banner

  • adjust your preferences at any time

  • block cookies entirely in your browser settings (may restrict functionality)

 

7. Data Sharing

We only share personal data with trusted service providers who support our website, analytics, or email systems. These providers act under strict data protection agreements and cannot use your data for their own purposes.

We do not transfer your information outside the UK/EEA unless appropriate safeguards are in place.

 

8. Data Retention

  • Enquiry data: up to 24 months

  • Student/enrolment data: retained according to regulatory and accreditation requirements

  • Analytics data: typically retained for 26 months (Google default)

Data is securely deleted or anonymised when no longer needed.

 

9. Your Rights

Under UK data protection law, you may:

  • request access to your personal data

  • request corrections

  • request deletion where appropriate

  • restrict processing

  • withdraw consent at any time

  • object to processing

  • lodge a complaint with the ICO: https://ico.org.uk

 

10. Security

We implement technical and organisational measures to safeguard your information, including encryption, secure servers, and restricted access.

 

11. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

 

12. Changes to This Policy

Any updates will be published on this page with a revised “Last updated” date.

 

13. Contact

For privacy enquiries or to exercise your data rights:
Email: marketing@cie-oxford.com
Address: College of International Education, 13 Norham Gardens, Oxford OX2 6PS

 

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